Service Reviews For Sport Clips Haircuts of Mechanicsburg

1 rating

First time visting this particular location. I was greeted and quickly informed of the rather long wait time.. i checked in with a wait time of 90 minutes. I decided to grab a bite to eat, i came back with 15 left on my wait time... as i was sitting there i glanced over to the waitlist screen only to notice that my wait time had been changed to display an added 25 min wait now to over a 40 min wait. I was quite annoyed at this point and walked out to my vehicle.... after several minutes i decided to go back inside the store... to add the icing on this rather undesired cake... i glanced one last time at the waitlist and it was then i noticed that all that waiting was for nothing as my name was now completely removed from the list. I am now highly ticked off. I must have been noticed by a worker cause she wanted to help me and add me to the list. NOOO WAY!!! I am not going to sit there and wait again for another 90 minutes... this is totally unacceptable customer service to a customer. And they knew i was there on time and waiting... poor service!

Rated 1.0 out of 5.0 based on 1 Client reviews

1
William H. | December 1, 2019 Service

"First time visting this particular location. I was greeted and quickly informed of the rather long "